RRS products are designed for client satisfaction. RRS strive to get your order to you complete, undamaged and 100% correct. Returned products need to be in their original packaging with all parts and instructions included any late cancellation of RRS Custom orders and/or returns of non-defective or non-damaged parts are at the discretion of RRS and subject to a 20% restocking fee.

Shipping and Insurance costs are not refundable. There is also a re-stocking fee for all returns we receive within 60 days from the date your order was shipped (charged in Australian Dollars), which is a 20% of item(s) original purchase price. Any returns received by us after 60 days from the date your order was shipped will be refunded with a deduction of the original shipping costs plus a 'late' fee (charged in Australian Dollars), which is a 60% of item(s) original purchase price.

Products
Product specifications, availability and pricing are all subject to change without notice. It is the responsibility of the purchaser to insure that the use of purchase products is in compliance with all laws and regulations.

Delivery
RRS products are made to order, we strive for an efficient delivery time of 4 – 6 weeks from date of order unless otherwise advised. This may vary due to supply issues outside the control of RRS.

For Returns, Exchange or Warranty
RRS order # and RMA # (Returned Merchandise Authorization) must be supplied with completed Return and Exchange Form (sales@rrs-online.com). This number must be written on the outside of the returned package. Please allow two billing cycles for refunds to appear on your credit card statement. No returns will be accepted on painted, modified, "Custom" or "Special Order" items. Item must be received within 30 days of RRS RMA issue date; otherwise the Returned Merchandise Authorization will be voided.

Limitation of liability
Under no circumstances, including, but not limited to, negligence, shall RRS, its subsidiary or affiliates be liable for any direct, indirect, incidental, special or consequential damages to client vehicle that have resulted from the incorrect use of or incorrect application of RRS products.

Disclaimer
RRS have provided links and pointers to Internet sites maintained by third parties. Neither RRS or subsidiary companies, nor their affiliates operate or control the information, products or services on these third-party sites, therefore RRS disclaims all warranties outside of the RRS standard 12months or 12,000miles/20,000kl, expressed or implied on outside link websites.

Copyright
The names, images and logos identifying RRS® are proprietary marks of RRS® Copying RRS logos and/or any other third party logos accessed through RRS website is not permitted without prior approval from the relevant copyright owner.

Damaged Delivery
Upon receiving your order, open the carton(s) and thoroughly inspect the contents. If any package arrives and shows signs of external damage, please do not accept it from carrier. If possible request the carrier to advise you of their procedure and follow. If there was damage during shipment, contact RRS so that a claim can be filed. Please keep all packaging materials should the carrier wish to inspect them. If possible please photographed damaged packages.